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Can I have one ServiceNow instance with multiple Dynatrace instances

henk_stobbe
DynaMight Leader
DynaMight Leader

So I am not looking for multiple ServiceNow instances in one Dynatrace instance,

 

henk_stobbe_0-1731417997367.png

 

But multiple Dynatrace instances/environment using one ServiceNow can this be done?

Could be a question for ServiceNow but maybe someone has experience?

KR Henk

 

 

 

3 REPLIES 3

dannemca
DynaMight Guru
DynaMight Guru

Yes, you should be able to. I had this experience with two different clients, where they integrated more than one tenant to the same SN instance.

Are you currently facing any issue with this?

Site Reliability Engineer @ Kyndryl

Hello,

No, no issue's yet. I want to implement the SN app to retrieve CMDB data from DT.  I think there is a memory from the past when this was not possible yet. (as I remember in the "very" old version data was send to SN, and now the data is retrieved from DT but I am not sure....)

KR Henk

 

PacoPorro
Dynatrace Leader
Dynatrace Leader

AFAIK there's no restriction.
I worked in the past with customers having multiple tenants in a single SN instance.

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