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Cross-environment oneagent feature issue

Mizső
DynaMight Guru
DynaMight Guru

Hi Folks,

 

Some weeks ago I tested the cross environment oneagent feature. When I turned on I received unexpected low load problems at some services, screenshot is attached. Simply the services traffic were not collected.  

 

Mizs_0-1666006923517.png

 

This was the result at some services:

 

Mizs_1-1666006923522.png

I raised a support ticket, but it has not solution yet. I have received a question form support:

"Do you have a PPDUMP file of a sampled path?"

 

I have not heard about PPDUMP file and I have not got any explanation about it from support. Is it a Pure Path dump file? or Is it something else? Do you know how can I create PPDUMP file?

 

Thanks in advance for your help.

 

Best regards,

 

Mizső

 

Dynatrace Community RockStar 2024, Certified Dynatrace Professional
2 REPLIES 2

Julius_Loman
DynaMight Legend
DynaMight Legend

Afaik ppdump is a purepath export from the DebugUI - which is not something you can do on your own.

Certified Dynatrace Master | Alanata a.s., Slovakia, Dynatrace Master Partner

Mizső
DynaMight Guru
DynaMight Guru

Hi @Julius_Loman,

 

Thanks very much for your switf response.

It's true I do not have access to the Debug UI. I have seen the Debug UI menu item once during a demo which was held by Thomas Brandl.

 

I'm going back to the support with this info... 😉 

 

Best regards,

 

Mizső

Dynatrace Community RockStar 2024, Certified Dynatrace Professional

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