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DYNATRACE logs guide for various critical or common troubleshooting.

Suryanto_1
Helper

Does Dynatrace have a guide or a consolidated link on their logs?

Which are the main logs? What logs to check for major or specific issue?

We are in a closed or air-gapped environment so it will help us a lot.


For example. Solarwinds have something like this in their Thwack community

https://support.solarwinds.com/SuccessCenter/s/article/SolarWinds-SAM-log-file-locations?language=en...

https://support.solarwinds.com/SuccessCenter/s/article/Which-logs-to-check-when-Orion-Services-flapp...

1 REPLY 1

MaciejNeumann
Community Team
Community Team

Hello @Suryanto_1,

While I haven't found this kind of specific guidelines, there are some Documentation articles that could potentially help you.

In the articles about OneAgent installation, you can find OneAgent directories, including logs. For example, here is a page for Linux installation:
OneAgent directories and their sizes 

There is also an overall troubleshooting page for OneAgent, that can direct you to the right answers for various specific issues:
OneAgent troubleshooting 

If you have any questions about the Community, you can contact me at maciej.neumann@dynatrace.com

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