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Deep Monitoring issues with IIS App Pools

JamesD09
Dynatrace Participant
Dynatrace Participant

Hi 

We are experiencing issues with deep monitoring on IIS app pools only.
Deep monitoring on the same hosts has been successful for processes, but all IIS app pools are failing across all hosts in this application.

 

We get the following message: 

JamesD09_0-1710330637602.png

We have restarted the host, the w3wp.exe service, ran a iisreset and nothing seems to work. 

 

any ideas?

2 REPLIES 2

AntonPineiro
DynaMight Guru
DynaMight Guru

Hi,

I would raise a support ticket providing OneAgent diagnostics information.

Best regards

❤️ Emacs ❤️ Vim ❤️ Bash ❤️ Perl

cesarsaravia
Dynatrace Mentor
Dynatrace Mentor

Hi @JamesD09 

You must open a ticket support and describe the details of this weird behavior (maybe could be an issue).
I suppose you are using some .NET library which is causing conflict with OneAgent or some technology is not officially supported. We can help you but with many hypotheses, in this case DT Support can help you investigating.

Regards,

-César S. - LATAM Solutions Architect

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