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Dynatrace detecting service name prepord but the service belongs to production

Jivan
Participant

The service is from production but the name is detected prepord.

Jivan_2-1707980527423.png

 

Checked service naming rule 

Jivan_0-1707980407399.png

 

our development team checked from there side and server administrator too but no issue from there side 

Please can i know how dynatrace detecting this name?

5 REPLIES 5

PacoPorro
Dynatrace Leader
Dynatrace Leader

Could you please check properties and tags WebServer Name?

PacoPorro_0-1707983118786.png

You can see built-in service naming rules under Settings>Server-side service monitoring>Service naming rules

PacoPorro_1-1707983210121.png

 

Jivan
Participant

Thank you for responding
here are properties of service and web server name is dmswebint-prepord. Is service name detected from web server name.

 

Jivan_1-1707984484874.png

 

 

PacoPorro
Dynatrace Leader
Dynatrace Leader

Then you should check your apache conf files to find the webserver name 

Hi @PacoPorro I have checked apache conf file but i did not find anything in that file too.

PacoPorro
Dynatrace Leader
Dynatrace Leader

Keep in mind this webserver name is something captured from the Apache configuration, not created by Dynatrace.

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