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Dynatrace detects a database service as <unavailable>

NicoleMT
Guide

‎17 Sep 2025 08:00 PM - last edited on ‎18 Sep 2025 07:56 AM by Community Team

Hello dear community,
I would like to know if anyone has managed to solve the following issue: Dynatrace detects a database service as <unavailable>, showing the following details:

  • Database name: ✱ <unavailable>

  • Database vendor: ✱ OLEDB

  • Technologies: OLEDB

  • Database host names: <host_unavailable>

  • NicoleMT_0-1758135527354.png

     

 

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anapaulasalas
Dynatrace Enthusiast
Dynatrace Enthusiast

‎17 Sep 2025 09:45 PM

Hello Nicole,

This can happen for several reasons but often is because of a misconfigured connection string.

I would suggest to give this solution a try: https://community.dynatrace.com/t5/Troubleshooting/Database-Host-details-are-missing-host-unavailabl... And if it doesn't work or it's not the case, I would reach out to support to check and troubleshoot your situation in detail.

 

Please let me know if I can help you with anything else.

 

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