Dynatrace is not monitoring in release build React Native

[Viktoria]

I integrated dynatrace into the react native application, during debug mode everything works fine, but when I build the release build and launch the application on the phone, user activity is not displayed on the dynatrace board

[PacoPorro · Accepted solution]

Did you already check the troubleshooting guide for mobile rum?

https://docs.dynatrace.com/docs/platform-modules/digital-experience/mobile-applications/troubleshoot...

[PierreGutierrez · Accepted solution]

Hi @Viktoria  , Please check here troubleshooting  for Reactive native :

https://www.npmjs.com/package/@dynatrace/react-native-plugin#troubleshooting-and-applicable-restrict... 

In my experience, one of the reasons why these cases exist is human error, it has happened to me several times with customers.

This happens exactly in the applicationId and beaconUrl . Many times they use variables and do not configure them correctly, or they place the values ​​incorrectly and do not validate that it is arriving.

I recommend you validate how they have implemented that part