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Dynatrace is not monitoring in release build React Native

Viktoria
Newcomer

I integrated dynatrace into the react native application, during debug mode everything works fine, but when I build the release build and launch the application on the phone, user activity is not displayed on the dynatrace board

2 REPLIES 2

PacoPorro
Dynatrace Champion
Dynatrace Champion

Did you already check the troubleshooting guide for mobile rum?

https://docs.dynatrace.com/docs/platform-modules/digital-experience/mobile-applications/troubleshoot...

 

 

PierreGutierrez
Dynatrace Helper
Dynatrace Helper

Hi @Viktoria  , Please check here troubleshooting  for Reactive native :

https://www.npmjs.com/package/@dynatrace/react-native-plugin#troubleshooting-and-applicable-restrict... 

In my experience, one of the reasons why these cases exist is human error, it has happened to me several times with customers.

This happens exactly in the applicationId and beaconUrl . Many times they use variables and do not configure them correctly, or they place the values ​​incorrectly and do not validate that it is arriving.

I recommend you validate how they have implemented that part

Pierre Gutierrez - LATAM ACE Consultant - Loving Cats! Loving Technology !

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