29 May 2024
08:10 AM
- last edited on
29 May 2024
08:27 AM
by
MaciejNeumann
Hello everyone,
Yesterday I was doing a new instalation on 15 servers RedHat and I have a problem on 3 of them, this kind of servers are load balancers and integrations servers, but the configuration about the others servers are the same.
I have this error and I try to open a case with support but is really slowly:
13:28:14 Storing SELinux policy sources in /opt/dynatrace/oneagent/agent.
13:28:17 Installing SELinux dynatrace_oneagent module, this may take a while...
13:28:26 Error: Failed to remove dynatrace_oneagent_Policy module.
Thanks everyone,
Exoluxer
Solved! Go to Solution.
29 May 2024 08:22 AM
Did you examine the installation log? Located in /var/log/dynatrace/oneagent/installer/ unless you changed the path using LOG_PATH.
29 May 2024 08:34 AM
Yes, I examine the installation log and I see this error
14:59:48 Error: Failed to remove dynatrace_oneagent_Policy module.
Thanks!
29 May 2024 09:18 AM
The installer tries to remove the policy by running
semodule -vr "${policyName}"
Try to execute that manually, so:
semodule -vr "dynatrace_oneagent_Policy"
And check the output
29 May 2024 01:23 PM
Finally I solved this issue updating pcp_package.
Thanks!
29 May 2024 08:55 AM
Hi,
It will be easy and fast for you to open a chat discussion or support ticket.