27 Sep 2018 10:05 AM - last edited on 28 Sep 2022 10:50 AM by MaciejNeumann
Hi Support,
I have been trying to use a trial version of DT Oneagent SaaS with easy travel web application and mobile as applications.
Due to port limitation in my environment, I am able to connect my host and apparently my oneagent only on and off. When the port 443 is open, I see that the host is seen active in my environment. But I am not able to see any traffic running with the application(I have been creating and simulating user acitvities from the easy travel on the host continously). I fear that the One agent is not up and running so that it can send data to the cluster.
I have tried turning On and Off the agent from the host overview page from settings, without luck.
Also upon trying to check the physical install logs on the host, I do not find the logs entry.
Please help.
Regards,
Rangapriya
28 Sep 2018 01:02 AM
My guess if you are using the out of the box easy travel, it could be configured with App Mon agents, have ensured that App Mon agents are not running?