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Is OpenPipeline only available for customers with a DPS contract?

GosiaMurawska
Community Team
Community Team

Is the app available for everyone or are there any limitations?

2 REPLIES 2

thomas_billi
Dynatrace Mentor
Dynatrace Mentor

OpenPipeline is available for all SaaS customers on latest Dynatrace for data ingested into Grail. There is no difference in terms of licensing.   

PierreGutierrez
Dynatrace Pro
Dynatrace Pro

One thing I think is important.
Especially for customers who had Dynatrace SaaS before Grail existed.

A quick and effective way to validate if your Dynatrace SaaS tenant is configured to use OpenPipeline is:

Validate in the "Logs" section: If you see that message "Upgrade to Grail and bring your data with you", then you still have to activate Grail.

PierreGutierrez_0-1731191057906.png

OR

Validate in Settings/Log Monitoring /Activate logs powered by Grail: If you still see the option to activate, then you must activate it.

PierreGutierrez_1-1731191074334.png

It is important to mention that if that option is not yet activated, you will not be able to use OpenPipeline.
I hope it's help 💪

Pierre Gutierrez - LATAM ACE Consultant - Loving Cats! Loving Technology !

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