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Is it possible to keep sending mail until Problem closed?

tfukuda
Contributor

Hi all,

I have a question about Problem notification.

Is it possible to keep sending mail until Problem closed?

Is it possible to set the transmission interval if possible?

Best Regards,

Tomoko Fukuda


3 REPLIES 3

wolfgang_beer
Dynatrace Leader
Dynatrace Leader

No that's not possible. You only get updated if the problem increases in severity, e.g.: from slowdown to availability level.

In order to solve that use-case you could use our OpsGenie, VictorOps, PagerDuty integration as those incident management systems offer a repeated notification over time.

Best regards,

Wolfgang


mat_cat_adn
Advisor

Hello,

Maybe with a custom alert, you can configure a time of problem during a sliding timeframe :

https://www.dynatrace.com/support/help/monitor/pr...

Regards,

Mathieu


Ashok_Selvaraj
Frequent Guest

Hi,

 

Any suggestion/workaround without multiple alerting profile to trigger an notification everyday for open incident till it is resolved.

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