Hi
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We have a network issue that I believe is header related, but I need advise on how to adress it to our managed service provider.
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An example of infrastructure running services related to this issue:
1. Frontendhost01-02 with OneAgent installed
2. Servicebushots01-02 with OneAgent installed
3. Backendhost01-02 with OneAgent installed
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Expected:
End-to-end purepath (trace) of service transactions between the three host.
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Scenario:
Purepath (trace) from Frontendhost01-02 through Servicebushost01-02 but then hit a loadbalancer URL endpoint infront of Backendhost01-02 that should be transparent, and is identified as unmonitored by Dynatrace. No trace data from Backendhost01-02 is present, untill we see a response on Servicebushost01-02 from the unmonitored loadbalancer endpoint.
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The loadbalancer in front of Backendhost01-02 seem to act as a roadblock for trace correlation, and is causing end-to-end traces to be fragmented, as the trace on Backendhost01 is present but as an individual trace with no relation to the parent trace initiated from Frontendhost01.
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I tried to look up documentation on loadbalancer configuration, but can only find stuff related to RUM?
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Any advise on how I should adress this to our MSP is greatly appriciated.
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Best regards
