11 Oct 2022 07:14 PM
Hello,
Please view the attachment; we have turned on log monitoring in our environment; however, it is showing that the logs are missing for some reason. Let me know if you need further information or can help with this.
Solved! Go to Solution.
12 Oct 2022 01:48 AM
Hi @jchrisw,
I believe you have enabled the log monitoring, which is through - The Log Monitoring configuration.
However, can you please check if the log files are actually configured in the log storage settings to be monitored by Dynatrace:
Since I also see that log files which are trying to be monitored are rotated, which is the reason we see the hash character. I would highly recommend validating the log file path and its permissions. Along with the below supportability:
Kind regards,
Abhi
13 Oct 2022 02:56 AM - edited 13 Oct 2022 02:57 AM
I have also found in once scenario. Even after selecting the logs they haven't come through (meeting all the requirements as they used to work) a full uninstall and reinstall was the only way to bring them back.