Monitoring Microfocus in full stack

[semosvit]

We need to monitor Microfocus technology (now called OpenText) using deep monitoring (currently DT reports it as Not applicable and technology as other).  based on older community posts, DT seems that does not support this Cobol based technology. The reason I am opening this question is:

1. In case there is any recent progress/news related to DT and Cobol/Microfocus technology support.
2. If there is any alternatives using DT to better (deep) monitor Microfocus processes like cassi.exe?
3. Based on my tests on Microfocus servers (OneAgent in full stack), DT requests process monitoring for SMSvcHost.exe. Do you think if monitoring gets enabled for this process, would it give any value? I am not sure this windows process would be useful in deep monitoring, but I would like community's feedback.

Thanks a lot, Vital.

[sujit_k_singh]

Hi @semosvit 

Dynatrace still does not provide native deep monitoring (code-level instrumentation) for COBOL-based technologies, including Micro Focus Visual COBOL / Enterprise Server processes like cassi.exe.

SMSvcHost.exe is the Windows Service Model Host — it's a Microsoft .NET framework component It is not a Micro Focus process. Dynatrace may request monitoring for it because it detects .NET activity within that process.
Enabling deep monitoring for SMSvcHost.exe would give you visibility into the .NET services hosted within it but it will not provide any insight into the COBOL/Micro Focus workload itself.
Use Full-Stack mode with custom process group detection for cassi.exe and related processes → gives you availability, resource metrics, and crash detection
Since deep monitoring isn’t available, most teams use a combination of:

Process + infrastructure monitoring (baseline visibility)
Log ingestion + analysis (for transaction-level understanding)
Monitoring upstream services (e.g., APIs, middleware) to trace request flow

Thanks,

Sujit