13 Apr 2022 04:56 AM - last edited on 13 Apr 2022 07:03 AM by andre_vdveen
I'm getting an error like this how do I fix it after OneAgent auto update
Solved! Go to Solution.
Hi @kadirhan I don't recall what error code 1 means, but the logs will likely provide more insight into the issue.
On Linux hosts, the logs are located in /var/log/dynatrace/oneagent and on Windows in %PROGRAMDATA%\dynatrace\oneagent\log.
If this is a Windows host, the Event logs might also provide more details.
In the event that the logs do not provide the answers, I suggest opening a support ticket.
When I look through the logs, I get something like:
Error: Dynatrace OneAgent installation is not supported on a BusyBox-based system. If you're trying to deploy on RancherOS make sure that you are using a Ubuntu console.
You can try to run a check based on the output of /bin/ls --help. It is possible that this one particular host might have BusyBox tools installed instead of GNU. If that is not the case, then you should open a support ticket as was mentioned above.