Reccuring space usage on RecycleBin

[Sonia_AIT]

Hi,

We have noticed on of our applications that the path C:\AI_RecycleBin is consuming too much space on C Disk. 

We took a look into it and it seems to belong to Dynatarce agent.

Does someone have any idea why we have this behaviour and how can we fix it ?

Thank you.

[AntonPineiro · Accepted solution]

Hi,

Maybe, you can create a support ticket with OneAgent diagnostics.

Best regards

[Abidyaseen]

As per the Dynatrace 
 

this is a known issue with Advanced Installer. As a workaround, the One Agent installer clears the AI_RecycleBin at the end of the installation. However, this cleanup might not work if the installation fails in an early stage, such as in the case of a missing MSI package in Windows Installer Cache. 

 
Please delete the folder. And if it continues . Then the OA installation is corrupt and needs to be redeployed.
 
For more information, please check the following docs
 

·        AI_RecycleBin

·        https://community.dynatrace.com/t5/Open-Q-A/Dynatrace-OneAgent-Windows-1-245-174-msi/m-p/241000

 
Regards,
Abid