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Services Detected Name: "Declared unavailable by agent"

Vineet_Sinha
Dynatrace Guide
Dynatrace Guide

What can be the reason that for some services the Detected name is shown as below in DT UI

[declared unavailable by agent] / [unresolved]
 
Below are some more points related to the observation
 
* The processes associated with the services showing unavailable are detected and named as expected.
* The Services main technology are .NET and ASP.NET
*No custom service detection rules are set 
*Other NET/ASP.NET services related to same host are detected and named properly.
 
Thanks
 
 
10 REPLIES 10

Mohamed_Hamdy
DynaMight Leader
DynaMight Leader

Hi Vineet_Sinha,

I think you need to open a support ticket and try to include the logs, screenshots, and URLs

Salam Hamdy,

Is it resolved now? If yes,  please provide the steps to fix this Issue. Thanks!

Regards,
Manohar

Rodrigo_Miranda
Participant

I also have this problem

Dynatrace Certified Associate

georgiag
Observer

I also am experiencing this problem.

Disabling the .NET WCF v2 made an improvement for a process I tested on, is that feature enabled for you?

ernestojm
Visitor

I also have this problem, has anyone been able to solve it?

I open a ticket, we've been looking for the reason for two months, we still don't have anything

 

Dynatrace Certified Associate

I also am experiencing this problem.
Has there been any update yet?

chrmckenna
Participant

Same issue here

cesarsaravia
Dynatrace Pro
Dynatrace Pro

Hi @Vineet_Sinha 
I highly recommend on these cases to raise a support ticket and the supporting team could help you to deep investigate this behavior with your services.
Regards,

-César S. -

ViniFerreira
Dynatrace Promoter
Dynatrace Promoter

Hi @Vineet_Sinha , 

 

How was this problem? Did you solve it?

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