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Transfer my certificate to my new organisation mail which are under university.dynatrace.com

Vaibhav713
Newcomer
I have changed organizations and would like to transfer my Dynatrace University certifications, badges, and course history from my old email to my new organization email. What needs to be done here. As already raised a ticket with dynatrace support team but no luck.
3 REPLIES 3

ChadTurner
DynaMight Legend
DynaMight Legend

have you opened a support ticket and point it to the university team? 

ChadTurner_0-1766767023611.png

 

-Chad

Hi @ChadTurner ,I raised a ticket with them on 25 December 2025, but I haven’t received a response yet.

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ChadTurner
DynaMight Legend
DynaMight Legend

The Dynatrace Community team will be able to help you transfer the old account to your new account. I has to do this about 3 years ago. There were some strict rules that we had to follow to get it to migrate over. @AgataWlodarczyk

-Chad

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