Unable to mark a request as Key Request

[lasanga]

I am new to dynatrace and trying to mark a request as a Key request. This is not a frontend url but an api endpoint. I am not seeing the option to mark it as a key request. 

Note: Using free trial version

[Peter_Youssef · Accepted solution]

Hi @lasanga ,

1. Simply you don't have the right to mark the requests as a key request.
2. You will require extra privileges for this activity and for future cases for request attributes,.. and so on and so forth.
3. Filter for the request and in case you have the privilege, you can mark as a key request and customize the anomaly detection, and pin to dashboard accordingly.

Thanks.

[AntonPineiro]

Hi,

I would say same as @Peter_Youssef.

But remember also to filter specific request in advance:

Best regards

[Peter_Youssef]

exactly @AntonPineiro , agree with you.

[lasanga]

Hey @Peter_Youssef @AntonPineiro, 

Thanks for the response. I have already filtered the requests by a specific request. And I created this account to play around and learn about dynatrace. So know one is handling the permissions for me. Do you mean this is because its the trial version? Because the documentation does not mention anything about such limitations. I have posted a screenshot of my permissions too

[islam_zidan]

Hello,

You need to choose a specific request or filter on that request to be able to mark it as key request.

Thanks,

Islam

[lasanga]

Hey @islam_zidan ,

Thanks for the response. Im filtering the requests by a specific request name I want. I followed the steps mentioned in documentation

[islam_zidan]

Seems that you don't have sufficient permissions as @Peter_Youssef said. please ask the environment owner to grant you the access. if you are the owner, then it's better to consult support or sales team to enable it.

Thanks,

Islam

[AntonPineiro]

Hi,

Could you try with a request more near in time. As I read no requests last 1 day and 14 minutes.
Do you have another service with request more often? Just to try it.

Best regards