View all tickets opened with Dynatrace Support

[mrc15816]

Is there an option to view all tickets opened within an organization? vs asking the team members to include you on the ticket for tracking?

Thanks

Raj

[pahofmann · Accepted solution]

Unfortunately that is currently not possible, you have to CC the colleagues that should see the ticket.

That's also a feature we are missing very much from the old ticket system.

[mrc15816]

I hope Dynatrace will provide a fix soon - as this is a big problem for us.