19 Aug 2022
03:35 AM
- last edited on
22 Aug 2022
09:21 AM
by
MaciejNeumann
I got a customer who has Seibel apps which they want to monitor via Dynatrace . But they want to know what metrics Dynatrace can collect for a Seibel based app . Can anyone please help !!
Solved! Go to Solution.
Hello @Manupriya
As well as I know, the Siebel is not supported by Dynatrace.
Please have a look at the below link for technicalogy support.
https://www.dynatrace.com/support/help/technology-support
Regards,
Babar
Hello @Manupriya
Oh. So you are interested only in metrics data. In this case, you can use this extension for the Siebel SARM.
Regards,
Babar
I am thinking of using that only . The scenario is that i don't have a Seibel instance where i can install one agent and check the metrics .
My exact query about the metrics is : Is there any metric which can show a failed order ? For example if the customer wants to track if any order has failed , can they track that using any Dynatrace metric ?
Hello @Manupriya
It seems no. because the extension is providing only the Count, Response time, CPU time, and Memory usage. Someone else, in the community, can comments on it, especially someone who has really used this extension.
Regards,
Babar