19 Aug 2022 03:35 AM - last edited on 22 Aug 2022 09:21 AM by MaciejNeumann
I got a customer who has Seibel apps which they want to monitor via Dynatrace . But they want to know what metrics Dynatrace can collect for a Seibel based app . Can anyone please help !!
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19 Aug 2022 05:24 AM
Hello @Manupriya
As well as I know, the Siebel is not supported by Dynatrace.
Please have a look at the below link for technicalogy support.
https://www.dynatrace.com/support/help/technology-support
Regards,
Babar
19 Aug 2022 06:16 AM
Hi @Babar_Qayyum , Dynatrace do support Seibel Apps .
19 Aug 2022 06:53 AM
Hello @Manupriya
Oh. So you are interested only in metrics data. In this case, you can use this extension for the Siebel SARM.
Regards,
Babar
19 Aug 2022 07:07 AM
I am thinking of using that only . The scenario is that i don't have a Seibel instance where i can install one agent and check the metrics .
My exact query about the metrics is : Is there any metric which can show a failed order ? For example if the customer wants to track if any order has failed , can they track that using any Dynatrace metric ?
19 Aug 2022 07:10 AM
@Babar_Qayyum your help is really appreciated !!
19 Aug 2022 07:16 AM
Hello @Manupriya
It seems no. because the extension is providing only the Count, Response time, CPU time, and Memory usage. Someone else, in the community, can comments on it, especially someone who has really used this extension.
Regards,
Babar