As part of the upcoming upgrade for OneAgent version 1.321, we’re upgrading our new toolchain that may impact compatibility with older operating systems.
Affected Operating Systems
|
Name |
Vendor End-of-Support Date |
Dynatrace End-of-Support Date |
|
Linux CentOS 6 |
November 2020 |
April 2021 |
|
Red Hat Enterprise Linux 6 |
June 2024 |
December 2024 |
|
SUSE Linux Enterprise Server 11 |
March 2019 |
November 2020 |
Key Impact:
From OneAgent v1.321, the new OA will not be deployable on system with OS versions listed above. If your systems fall into this category, an OS upgrade is required before deploying the new OneAgent.
If OneAgent is already deployed on an unsupported OS, future upgrades will no longer be possible.
Why This Matters:
This release introduces updates to our build environment, including a new compiler and language standard, which require updated system libraries. As a result, OneAgent may fail to build or install on unsupported systems.
Recommended Action:
Please review your current OS versions and plan upgrades where necessary to ensure a smooth transition. You can use the OneAgent Health Overview > filter by Operating System to check which entities are affected.
Please note, If OneAgent is already deployed on an unsupported OS, future upgrades will no longer be possible.
To get more information about the affected operating systems, please visit their official website.
If you have any questions or need support, feel free to contact via chat or open a support ticket.
Thank you for your attention to this important matter.
