Hi, I am working with a customer on deploying RUM. However we are not able to change the HTML source code directly.
When we tried to do this on a conference call just now, we were getting errors related to document.write being blocked.
Is this possible? If so, what changes will we need to make?
Any help would be greatly appreciated as I have a follow up meeting tomorrow morning.
Solved! Go to Solution.
In google tag manager there is a setting to handle that (see attached image). If tealium does not offer that, you must disable "easy montioring" in the application settings (setup section) or use the inline js code. When easy monitoring is disabled the RUM js tag has to be updated after specific application settings are changed like "XHR detection, content caputure, setup or advanced setup".
Switch of easyMonitoring: