Dynatrace Managed Live User Activity Tile

[eduard_lagrange]

How is the live users count by application calculated

[Joe_Hoffman · Accepted solution]

A 'live' user is a user who's User Session has not ended. There's several conditions which will end a user session, outlined on this doc page: https://www.dynatrace.com/support/help/monitor/app...

[eduard_lagrange]

Thanks for the response.

I am still not clear though how the Live User tile is calculating the count since it does not respond to the timeframe selection. What period is it covering?

[dave_mauney · Accepted solution]

A session closes after one hour, even if active, so it need only look back one hour.

But I would just think of this tile as ignoring the time frame and just showing live session data from memory, in effect.

[AlexanderSommer · Accepted solution]

The live user tile is not using the global dashboard time frame. It is always showing data calculated on live user sessions. Typically a user session end's around 30 minutes after the last user action was triggered by the user.