Dynatrace Real User Monitoring - Unable to identify JavaScript Error Root cause

[manojpaliwal06]

Hi Team 

In Dynatrace Real user monitoring is reporting javascript errors but we are unable to narrow down to the root cause , We have tried session replay and tried to simulate the steps but unfortunately no luck.

Do we have any ideas how to troubleshoot or gather more details in order to narrow down to root cause or is there is known limitation with Dynatrace in reporting and alerting javascript errors.

Thanks for your inputs.

[Taylor-Sanchez · Accepted solution]

Out of the box, Dynatrace should provide context into the Javascript errors that are produced on your front end applications. If you find that they don't provide enough context, you can configure error depicted in the documentation here: https://docs.dynatrace.com/docs/shortlink/configure-application-errors#create-error-alerts

In addition, if your frontend application is tied to your services in your environment, and you're being alerted on your errors, once Dynatrace evaluates the root cause, it should be available to you through your problems page.