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How can Dynatrace identify the same user across multiple different applications?

AnLee
Visitor
How can Dynatrace identify the same (logged-in) user across multiple different applications (monitored applications)?

Any feedback or advice would be helpful.

image.png

5 REPLIES 5

MostafaHussein
Advisor

actually dynatrace use persistent cookies to identify individual user across multiple applications, kindly check this link https://docs.dynatrace.com/docs/shortlink/user-session#user-session-identification

MostafaHussein_0-1729497133485.png

in the above figure kindly find `dtCookie` highlighted with blue.

Certified Dynatrace Professional | Certified Dynatrace Services - Observability | Dynatrace Partner yourcompass.ca

Yosi_Neuman
DynaMight Guru
DynaMight Guru

Hi @AnLee 

To elaborate on @MostafaHussein correct answer, in your your screen shot the user is tag as trishanku please check  user tagging 

Yosi_Neuman_0-1729497474302.png

HTH

Yos

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel

to be clear I think he's asking about identifying that this is the same user using multiple applications regardless of user tagging is exists or not.

Certified Dynatrace Professional | Certified Dynatrace Services - Observability | Dynatrace Partner yourcompass.ca

Hi @MostafaHussein,
Can Dynatrace identify the same user across multiple applications without tagging the user?
Most of the user sessions I see that access more than one application are already tagged with a user tag.

Stand corrected @MostafaHussein 

 

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel

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