10 Sep 2025
03:11 PM
- last edited on
11 Sep 2025
07:13 AM
by
MaciejNeumann
I understand Apdex and how it's calculated in general. What I don't get is how Dynatrace uses non Key User Actions to calculate the overall Apdex for an application.
I know you can set the KPM metrics for XHR/Load/Custom action of the overall application. What I don't get about its use is the following:
- Does Dynatrace calculate an Apdex rating for each non Key User Action against the general Application-level Apdex threshold? So, if an Application's XHR Action Threshold is 5/15 seconds (Tolerating/Frustrated) and a XHR non Key User Action action has an average of 20 seconds, it will be marked as Frustrated?
- I assume it uses a weighted formula versus the Key User Actions?