Please help on the below requirement?
I tried application flow with my id – it took 10 mins for transaction to complete
Customer tried same application flow with his id – it took 8mins for the same transaction to complete
We can view both requests with purepaths and also response times 8 min and 10 min in oneagent.
But requirement here is to know which user session took how much time either 8 or 10 mins..
Internally we know 10 mins is with my id and 8mins is with his id. This info need to be shown in oneagent tool as well..
Please help on the above
Solved! Go to Solution.
You see the backend requests to the services with 8min and 10min response time, but they are not linked to a user action, if you look a backtrace from there? Or are you not able to find your user session at all?