Invalid characters in dtSa cookie

[islam_zidan]

Hello,

Anybody faced an issue with dtSa cookie while monitoring an application containing arabic words. we are getting failures on backend due to "invalid characters in dtSa cookie".

Thanks,

Islam

[Yosi_Neuman]

Hi @islam_zidan 

In some cases when strict FW / WAF rules were set, we faced blocking of the whole web request because of the content of this dtSa cookie, with words like setTimeout, JavaScript, HTML tag, Select  and so on. 

After talking with the security guys explaining that dynatrace is escaping the information also within the cookies and white listed dtSa cookie content, we managed to solve this issue.

HTH

Yos