01 Feb 2023 07:16 AM - last edited on 01 Feb 2023 08:09 AM by MaciejNeumann
Hi all,
Currently, I've checked that we have fixed values for session of RUM which is 35 minutes for Web
and Mobile
Question, can we configure them into different values like Web is 40 minutes or Mobile is 15 minutes of inactivity.
I know dtrum.endSession does not help with Web. Any ideas?
Regards,
Abner
Solved! Go to Solution.
01 Feb 2023 07:31 AM - edited 01 Feb 2023 08:20 AM
Hi,
on mobile you only can end a session by API call (which starts the next session as there is no sessionless state). A configuration of the timeout values is not possible.
01 Feb 2023 07:43 AM - edited 01 Feb 2023 07:55 AM
Thanks for your reply, but my inquiry is about configuring these parameters.
01 Feb 2023 08:22 AM
Maybe I did not state it clear enough in my initial reply, but those parameters are not configurable.
01 Feb 2023 08:25 AM
Even for hosted solution?
Thanks,
Abner
01 Feb 2023 08:31 AM
same applies for hosted solutions