User Session Query, Impacted Problem

[Malaik]

Hi all,

I cant find a way using usersession query to count the number of users impacted by a specific problem.

Any help please?

[ChadTurner · Accepted solution]

so this can be done a few different ways.

1.) from the problem card:

2.) User Sessions:

[Malaik]

Thanks you chad.

But I need a usersession query to ping to dashboard.

[Doaa_Sobhy]

Hi Chad,

This filter used only with the problems page

in the session segmentation page, I can't filter the sessions by [Impacted users by problem] 

[MuhammadGamal]

Hi Doaa, 
You can use "Users impacted by problem"

[Doaa_Sobhy]

I noticed that, in the problems page I can view the affected user sessions filtered by [users impacted by problem {problem_id}], while in the session segmentation page I can't filter the sessions by [users impacted by problem {problem_id}]

[Beshier]

I believe adding a link to the dashboard that redirects to the Session Segmentation page—filtered by user sessions affected by the problem—might serve as a workaround for now

[Doaa_Sobhy]

Thank you Beshier,

That's a great idea with configuring dynamic filters to the dashboard to parse {Problem_id} dynamically