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User Session delay on 1.124 after adding visit tag.

shawn_g
Contributor

One of our applications setup the visit tagging feature on version 1.124 of managed and we are noticing that there is about a 40 to 45 minute delay in data when browsing user sessions. Is this a known issue?

the capture below was taken at 9:37 am and as you can see we have our last sessions at 9:00 when looking back two hours.

Here is another screenshot taken a few minutes later and as you can see. The data eventually populates, but there is quite a delay. Any ideas into why this could be occurring?

Regards,

Shawn Givan

4 REPLIES 4

shawn_g
Contributor

Images are not posting

AlexanderSommer
Dynatrace Pro
Dynatrace Pro

At the moment all user session related data and views are calculated on ended user sessions only. Dynatrace is processing the data after a user session has ended which is normally 30 minutes after the last user action. See also: https://help.dynatrace.com/user-experience-monitor...

Dynatrace will process "live" user sessions in future, but this project is still in development.

Hi @Alexander S.,

is there an ETA yet for the live user session? This is a big issue at our prospects that already know appmon and have near realtime informatin about visits.

shawn_g
Contributor

Alexander,

Perfect. I will let the application team know.

Thank you.

Regards,

Shawn Givan