Problem
It's possible that attempting to assign a new commercial license causes the license assignment page to freeze.
Resolution
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Log in to the vSphere environment of the Center Server, which hosts your Runecast Virtual Machine.
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Reboot the appliance by selecting it in the Inventory tree, then the “Actions” option, and finally choosing “Restart Guest OS”.
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Navigate to the Runecast instance's web interface, wait for it to redirect you to the login page, and log in.
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Navigate to Menu > System Settings > Licensing.
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Select the three dots option on the right of the license and select “Delete license”.
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Select “Upload License/Subscription file” and upload the license file.
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Once the license is loaded, select its name and assign it to ESXi hosts.
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Re-run the analysis.
What's next
You can find more detailed instructions on license assignment in the Runecast Analyzer User Guide.
If this article did not help, please email support@runecast.com to open a support ticket, mention that this article was used, and include
Also, generate and upload a support bundle.
