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david_plesnik
Dynatrace Organizer
Dynatrace Organizer

 

Summary

The Runecast Analyzer appliance has three disks. Their size is determined automatically during deployment, but they tend to fill up, especially when large environments are scanned.

 

Problem

If there is insufficient disk space, the Web interface presents the following behaviors

  • Disk 1: Dashboard does not load after login

  • Disk 2: After analysis is triggered, this error appears in the Notifications area:

low-disk-space.png
 
  • Disk 3: After analysis is triggered, a modal window with this error message appears:

Error #1 
Page: /rca/dashboard
Type: Server error 
URL: GET /rca/uiapi/analysis/log/status
Code: 500 Date/time: Aug 6, 12:15 PM
Browser: Firefox 141.0 Platform: Linux x86_64 App version: 6.9.15.0 

URL Query: organizationId - 1 

Description: Internal server error: Failed to detect log ingestion status: , method [GET], host [https://localhost:9200], URI [/_settings/index.blocks.read_only_allow_delete], status line [HTTP/1.1 503 Service Unavailable] {"error":{"root_cause":[{"type":"cluster_manager_not_discovered_exception","reason":null}],"type":"cluster_manager_not_discovered_exception","reason":null},"status":503}

 

Troubleshooting steps

Follow the instructions in the Runecast User Guide to increase space on the impacted disk. This section provides overall guidance on resource allocation during deployment.

 

What's next

If this article did not help, please email support@runecast.com to open a support ticket, mention that this article was used, and include

  • a detailed issue description and

  • screenshots (if applicable).

 Also, generate and upload a support bundle

Version history
Last update:
‎20 Aug 2025 03:44 PM
Updated by: