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Can you exclude a 3rd party resource from Synthetic page load complete

Geoffrey_Barlow
Participant

Hi,

We have had a 3rd party marketing tag on our websites which caused our synthetic tests to fail intermittently as the resource was sitting in request pending. The test then fails with error "1304 - Wait for page complete timeout" (please see screenshot of offending resource)

What I want to know is if there is any way in Dynatrace SaaS to exclude a specific resource from being monitored and causing this sort of failure. The page was visually complete and the failure to load the resource is not service affecting for us.

 

I understand I can remove the "wait for page to load completely" but I would rather ensure that the page was loaded completely to make sure everything important is loaded, I'm just not bothered about loading this resource.

 

2 REPLIES 2

HannahM
Dynatrace Pro
Dynatrace Pro

Hi Geoff,

yes, you can block specific requests in the Advanced Settings for the monitor. You can find information on this here

Best wishes, Hannah


Thank you Hannah,

That got it.