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Certificate authentication in browser synthetic monitor

ksverchkov
Participant

Hello everyone!

I have a question. I need to monitor a webpage, which is only available using certificate authetication.

Can you please tell me, how can I configure it?

With aprreciation, Kirill Sverchkov.

11 REPLIES 11

Yosi_Neuman
DynaMight Guru
DynaMight Guru

Hi @ksverchkov 

Check client certificate authentication for endpoints

HTH

Yos 

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel

Hi @Yosi_Neuman.

It is an http monitor, but I need to monitor webpage using browser, because it is dynamically rendered by js.

Hi @ksverchkov 

For browser click path check HTTP authentication

Hope this will help you better  

Yos 

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel

@Yosi_Neuman , it is better, but it is still not ssl authentication. HTTP authentication is another thing.

HI @ksverchkov 

With HTTP authentication you pick an authentication from the Credential vault for synthetic monitors

One kind of authentication that you can store with in this vault is certificate 

Yosi_Neuman_0-1692690943388.png

Hope now you got full answer to your question 

Yos 

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel

@Yosi_Neuman , I also hope, that now I have got a full answer for my question, but I am trying to do it in on-line mode.

So, I created a credential:

ksverchkov_0-1692693594213.png

After it I go and try to create a synthetic request with this credential:

ksverchkov_1-1692692815054.png

ksverchkov_2-1692692828303.png

And there is no ssl authentication.

Can you show an example?

HannahM
Dynatrace Leader
Dynatrace Leader

Is this what you're looking for? https://www.dynatrace.com/support/help/whats-new/release-notes/saas/sprint-272#certificate-authentic...

 

Synthetic SME and community advocate.

Yes, it it, what I was looking for.

So before the version 1.272 this feature was not available?

Maybe some there was any workaround?

* we have version 1.262

HannahM
Dynatrace Leader
Dynatrace Leader

Ah, ok. We previously had a more manual version which could be used on Private Synthetic ActiveGates. Unfortunately, it's not supported but I can confirm that other customers are using the same set up successfully. If you open a chat, one of my colleagues will be able to provide the instructions specific to your OS.

Synthetic SME and community advocate.

What chat? I can not find it.

@HannahM  probably referring to a chat with Dynatrace One.

Screenshot 2023-08-22 at 20.46.21.png

Alternatively, if it wasn't available then you can see how to turn it on:

https://www.dynatrace.com/support/help/get-started/dynatrace-ui/troubleshoot-access/chat-issues

Have a nice day!

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