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Dynatrace Browser Cache Issue

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sanjiv1987
Guide

‎17 Oct 2020 02:00 PM

Does Dynatrace Browser Monitor clear the cache between executions automatically?

Does it need any additional setting for clearing the cache.

Currently we are running into an issue for one of the synthetic Monitors. When the monitor encounters a failure for a specific time the subsequent runs continue to fail at the same step.

We login to an application with credentials present in a vault. For some reason the monitor is not able to run successfully when a failure is encountered. We have to disable the monitor and then enable it again after some time.

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Tomasz_Wozniak
Dynatrace Mentor
Dynatrace Mentor

‎19 Oct 2020 06:40 AM

Hi,

The Browser is started with a separate cache folder for each execution of each monitor. Furthermore, for public locations, the consecutive executions are most probably run on different machines.

Please create a support ticket. We would like to investigate the problem in details.


Regards,

Tomek

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