HTTP 401 error & 12183 - The site reported HTTP_RESPONSE_CODE_FAILURE

[Adi_10]

Hi Team,

I have created a Browser click path synthetic monitor for my application URL .......... 

hitting traffic from public location does not work as firewall not opened and throws 12013 DNS Lookup failure.

Using private Active gate locations, Still I am getting below errors - 12183 - The site reported HTTP_RESPONSE_CODE_FAILURE 

However, I am hitting url from my system within company network I am able to open the URL no issues in it.

How Can I solve this issue, Access is given to Dynatrace account, No Authentication token is needed.

[HannahM · Accepted solution]

401 generally means you need to add some credentials into the monitor, so possibly you need to add them in the HTTP Authentication field

Otherwise, can you run through the troubleshooting steps here?