Login button is not enabled for an APP during playback

[manisundaram]

Hi All, I am dealing with 32bit .NET APP (Metasys) - we are trying to create browser clickpath monitoring. We entered username and password and clicked on login to track the login transaction. But while playback even after entering password the login button is not being enabled. I tried lot of options but nothing worked, any ideas please.

[Mohamed_Hamdy]

Hello manisundaram,

how does the authentication work, is it a local user or SSO?

[manisundaram]

Local account

[Mohamed_Hamdy]

I think this should work, did you log it in incognito mode? Is there any error while playback?

Can you share a screenshot if possible, if not, then I suggest opening a support ticket, and don't forget to include links and screenshots

https://support.dynatrace.com/

[manisundaram · Accepted solution]

We were able to resolve the problem by unclicking "Simulate blur events"  when typing in username.