SSL error when running http check with certificate from public location.

[Yosi_Neuman]

Hi guys,

Customer create an http check which uses a certificate from a Credential Vault. 

The http check is running from private location with no issues.

When trying to run this http check from public location we get SSL error 

We notices the follows message under Frequent and location page

What are container-based locations?

How can we filter container-based locations?

Can it be the issue of the SSL error or RC is not because of this message?

Thanks in advance for you inputs 

Yos 

[DanielS]

Hi @Yosi_Neuman digging more into this but container based locations for sure refers to https://www.dynatrace.com/support/help/shortlink/containerized-locations

[HannahM · Accepted solution]

Apologies, I think the message might be a bug. I was expecting to only see that message for Browser Monitors. HTTP Monitors should not see it. I will discuss this with Development. Thank you for raising this. 

You should be fine to select any location for HTTP Monitors. I just tested it in my local environment and both public and private locations showed success

[Yosi_Neuman]

Thanks @DanielS & @HannahM  for your replies !

So, if the issue is not this containerized-base AG message, how can we investigate from where we get the SSL error from public location and not for private one? 🤔

Forgot to mention that this is a managed site  

Yos 

[HannahM]

If you open a chat we can check what message is seen in the logs as it will likely be more informative. I take it 'Analyze last execution' doesn't help?

[Yosi_Neuman]

Unfortunately this is a managed environment without chat connection 

Will inspect more carefully the 'Analyze last execution' and open a support ticket if needed 

Thanks @HannahM 

Yos 

[HannahM · Accepted solution]

To follow up on the container-based locations message, this had snuck in to the wrong place and we have updated the WebUI in 1.271.