Synthetic OnDemand issue

[SachinJindal]

Hi All,

Facing strange issue where when we run OnDemand Monitors in between that get timeout due to WebSocket in 5-10 mins however in DT UI it would still says  running and after  approx 1.5 hour just given timeout where we dont have any clue what happened to browser Monitor. really struggling to analyze such kind of issues.

doesnt give right details about the issue.

Regards

Sachin

[HannahM · Accepted solution]

Hi Sachin. 

as we confirmed in your ticket, this is caused by these executions being discarded as the ActiveGate is unable to run them. I discussed the feedback shown in the WebUI for this edge case with Development and there are no current plans to change this but it has been added as something to be considered in a future release