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Synthetic form private location fails with TOO_MANY_REDIRECTS error

Yosi_Neuman
DynaMight Guru
DynaMight Guru

Hi guys,

We have set up a browser test and when run it from a private location its fails with TOO_MANY_REDIRECTS.

Yosi_Neuman_1-1748954397786.png

In vuc-browser.log (attached) we see that the test was finished ok, and the only errors are around sending the picture to ruxit-synth-screencap.s3-accelerate.amazonaws.com:443

BTW this is Managed site, AG can not access the internet, versions are: AG is 1.311.23, synthetic 1.311.32  and chromium 134.0.6998.178.

Can any one help and explain what is wrong here?

Thanks 

Yos 

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel
2 REPLIES 2

HannahM
Dynatrace Guru
Dynatrace Guru

Thanks Yosi, the information on the redirects will be in the execution log. Are you able to playback the monitor locally successfully?

Synthetic SME and community advocate.

Hi @HannahM 

attached the log from vup-logs directory

Yep when playing it locally it works with no issues.

The AG is running on windows 10 machine..... that we know its not recommended.

Thanks for your support as always

Yos   

 

dynatrace certificated professional - dynatrace master partner - Matrix Soft Ware Division - Israel

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