Our Client sent us a screenshot of their request on one of our API.
They told us that upon calling our API, the response status they got is "No response". Upon checking the logger of our API. It did't log any entry of calling our API. I'm asking here on what "No response" status means?
I search the meaning of this Response status and did't found any useful reference.
Solved! Go to Solution.
Not handled by the "Server"... you mean the API that they are trying to reach?
Basically "AppUniversalOnline" API cannot handle the transaction being sent? Also can you confirm if this is a failure on "AppUniversalOnline" API. Thank you!
You don't have any data from unresponsive api side in such case. Basically what I'm doing if I have there agent, I'm looking at process metrics, process logs, host metrics and trying to figure it out why it was not responding. If you don't have agent there and have no access to any tool that can provide you metrics/logs, then sorry but there is no access. No Response isn't exception as well so looking for stacktrace in such example will not work.