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Dynatrace Participant
Dynatrace Participant

Reasons for not recording sessions are accessible as a usersession.reasonForNoSessionReplay property in USQL. Because it is stored for every session –with or without Session Replay recording data– in order to retrieve a list of reasons for sessions without replay data, this property should be used in conjunction with usersession.hasSessionReplay = false. Additionally, because every session will have the default unknown value, if this property has NULL value it's safe to assume Session Replay was not enabled.

DynaMight Legend
DynaMight Legend

Thanks @kanako_sato for sharing this additional troubleshooting step. 

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Last update:
‎02 Jan 2023 06:42 PM
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