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HannahM
Dynatrace Guru
Dynatrace Guru

Summary

When troubleshooting intermittent Browser Monitor failures, it can be helpful to know which ActiveGate the execution ran on

 

Problem

Browser monitor executions show the synthetic location that they were run on in the execution details. For synthetic locations consisting of multiple ActiveGates, it can be helpful to know which ActiveGate ran an execution.  

 

Resolution

How to find the ActiveGate a Browser Monitor execution ran on

Note: these steps are only for Private Locations, not Cluster or Public locations

  1. Open the Browser Monitor details page 
  2. Select 'Analyze executions'
  3. Click on the execution you are interested in, and click on the location name link
     HannahM_0-1692178252169.png
    This will bring you to the ActiveGates page and will be already filtered on your location and the specific ActiveGate that ran the execution. 
    HannahM_1-1692178405587.png

     

 

For Cluster and Public locations, please ask on chat. 

 

What's Next

If you weren't able to find the ActiveGate that ran the execution using the steps above, open a chat and a link to the execution you are interested. 


You can find further troubleshooting tips for Synthetic in the Synthetic Troubleshooting Map

Version history
Last update:
‎15 Sep 2025 09:06 AM
Updated by:
Comments
ChadTurner
DynaMight Legend
DynaMight Legend

Thanks for sharing this @HannahM It will be very handy for those who have multiple AGs for private synthetics. 

radek_jasinski
DynaMight Guru
DynaMight Guru

Thank you:) Great advice!

DanielS
DynaMight Guru
DynaMight Guru

Thanks, Great Info!

AntonioSousa
DynaMight Guru
DynaMight Guru