This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Check for events related to the user that is set up in Dynatrace credentials. With the correct network setup and correct credentials, you should expect a pair of UserLoginSessionEvent and UserLogoutSessionEvent entries from the IPs of one or more ActiveGates that have VMWare monitoring enabled and that have tested the connection.
Check for errors visible in the events. If there is no entry at all or no entry for the ActiveGate you were expecting, check your network setup.