Summary
You can see some User actions' duration exactly 180 seconds / 3 minutes.
Problem
In early 2023 Google introduced wake-up throttling that is supposed to decrease energy/battery consumption in our devices. This means the user actions "Affected" by this mechanism that we monitor with RUM, run into a timeout (the 3 minutes is a hard limit we defined).
Resolution
The solution is to set vcsb=1 property in the particular RUM Application settings - > Capturing -> Custom configuration properties:
This will force Visually Complete calculation in such cases and thus prevent user actions with 180 seconds length, while Visually Complete will still be correctly calculated in standard scenarios.
What's next
If this article did not help, please open a support ticket, mention that this article was used and provide the following in the ticket:
