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Dynatrace Organizer
Dynatrace Organizer
You need a valid email address and password to sign in to Dynatrace.
  • If you have multiple Dynatrace sign-in credentials (email addresses), ensure you're using the right password for the email address you're signing in with.
  • If you forget your password, or if your password does not work, you can reset your password.

To reset your password

  1. On the sign-in page, select Forgot your password?
  2. Enter your email address and select Send. Dynatrace will send a reset link to that address with the subject line Reset your Dynatrace passwordIf you don't receive an email reset link, see below for instructions.
  3. Open the email and select the reset link.
  4. Enter a new password. Make sure you follow the Dynatrace password requirements.
  5. Sign in to Dynatrace with the new password.

Where is my reset email?

If you don't receive an email reset link:
  • Ensure the email address you entered is associated with an existing Dynatrace account. Contact your administrator if you're not sure which email address to use.
  • Look for an email from in your spam/junk folder.
  • Ask your administrator whether emails from are blocked.

What if my reset email expires?

The reset link expires three hours after Dynatrace sends it. If the link has expired, repeat the steps to reset a password.

I still can't sign in

If you still need Dynatrace assistance:
  • Send email to Dynatrace product experts at
  • If you're a Partner, send email to
Provide your name, organization, email address, and problem description.
Version history
Last update:
‎13 Feb 2024 07:42 AM
Updated by:
DynaMight Legend
DynaMight Legend

Great article. than you @MalcolmDavidson