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PROBLEM
When you integrate OneAgent into your AWS Fargate or AWS App Runner application image, you encounter issues you want to investigate further.
SOLUTION
You can use the t...
Verify if you have a resource of the resource type you want to monitor in your account. You can check if an entity of this type is reported in Dynatrace.
Verify the charts in AWS C...
An error might occur when attaching a role to an EC2 instance. In such cases, you can use curl to retrieve the instance metadata to verify if the role is listed there. Use the following c...
If you configure a proxy for an ActiveGate deployed on an EC2 instance with an attached IAM role, you must ensure that you exempt the address used to access the instance metadata. The address to exem...
PROBLEM
After configuring log collection for AWS Lambda, the log exporter prints errors saying that log ingest is disabled or receives an HTTP 429 status code.
SOLUTION
Make sure you're u...
To monitor non-default AWS regions—Middle East (Bahrain), Africa (Cape Town), Asia Pacific (Hong Kong), and Europe (Milan)—using role-based credentials, you need to modify the IAM STS settings in t...
AWS:
You have two options:
Option 1. Confirm that all ActiveGates that have AWS monitoring enabled can connect to AWS. In case of role-based setup: Ensure that all ActiveGates that h...